HSTP is an enabler of systems change in Indian healthcare. India’s progress towards Universal Health Coverage depends on the re-design of the health system’s architecture & function based on systems assessment, policy-relevant research/evidence synthesis, and conducting experiments that focus on health outcomes to re-engineer health interventions. 

HSTP has conducted an exploratory landscape analysis on Indian health systems components, one of which is the quality of healthcare, that informs our work on health systems transformation in the states and our engagement with the National Health Authority on expanding PMJAY coverage to the missing middle and establishing primary healthcare linkages.

This exercise allowed us to identify gaps, opportunities, and collaborators in this space and enable HSTP to ascertain a course of action on intervening to improve the quality of healthcare in India.

This expert consultation convened key stakeholders in the healthcare quality space in India in collaboration with the Institute for Healthcare Improvement (IHI) a leading global organization focused on improving health and healthcare worldwide, using quality improvement tools and methods. The consultation aimed to understand the gaps and opportunities in the quality of healthcare in India and develop strategies to allow the sharing of methods, tools, and experiences for quality improvement among health personnel.

IHI and HSTP experts led the discussion with a spirit of learning, collaboration, and co-creation. Twenty-three (23) quality experts from across India drawn from provider accreditation bodies, professional associations, healthcare providers, domestic and international technical support organizations, government, etc. participated in the discussion.

The discussion was facilitated by Rajeev Sadanandan - CEO of HSTP, Dr. Azhar Ali - lead IHI portfolio Middle East & Asia Pacific, Dr. Abha Mehndiratta - Director of IHI supporting Bihar & Bangladesh quality initiative, and Kush Badshah, Director of IHI.